Refund and Cancellation Policy

• Refundable if your payment completed but the resume was not successfully unlocked or delivered.
• Generally non-refundable once the unlocked optimized resume and export access have been successfully delivered.
• Technical failures remain eligible for review when support cannot restore your access.
• Duplicate or unauthorized charges are investigated and refunded when confirmed.
• Exceptions apply where a refund is required by law.

• You may request a full refund within seven calendar days of purchase if none of the five credits has been used. The seven-calendar-day period begins at the purchase time recorded on your transaction.
• If some credits were used within that period, any approved partial refund is based on the remaining unused credits, pro-rated at one fifth of the purchase price per unused credit.
• Used credits are not refundable after the optimized resume was successfully unlocked and delivered.
• Technical failures, duplicate or unauthorized charges and legally required refunds remain exceptions and are reviewed on request.

Resume Magic Pro is $19.99 per month and renews automatically each month until canceled.

Cancel online through My Account → Manage Subscription. Cancellation stops future renewals; access continues through the end of the billing period you already paid for.

Cancel before the next renewal date shown in the billing portal to avoid the next charge.

If the billing portal is unavailable, email support@resume-magic.app from your registered account email and clearly request cancellation. We may securely verify account control before processing the request.

• Canceling is not a refund: it prevents future renewals and leaves your access in place through the end of the billing period you already paid for.
• There are no prorated or partial-month refunds for a normally functioning service.
• Technical failures, duplicate or unauthorized charges and legally required refunds remain eligible for review.

Email support@resume-magic.app and include the email address on your account and the date of the transaction. That is enough for us to locate the charge.

Never send your password, your complete payment-card number or sensitive identification documents by email. We will never ask for them.

Approved refunds are returned through Stripe to the original payment method. Your bank may take additional time to post the credit.

Cancel a Pro subscription yourself from My Account → Manage Subscription, which opens the secure Stripe billing portal.

Cancel before the next renewal date shown in the billing portal to avoid the next charge.

If the billing portal is unavailable, email support@resume-magic.app from your registered account email and clearly request cancellation. We may securely verify account control before processing the request.

See the Terms of Service and Privacy Policy.