Privacy Policy

Resume Magic AI is a resume analysis and optimization service operated by Ermias Group LLC, based in Miami, Florida, United States. This policy describes the information the product actually collects and processes today.

• Your email address, and a name if you choose to enter one when you create an account.
• Authentication records needed to sign you in, including sign-in provider information when you use Google sign-in, and password-reset events.
• A record of your acceptance of these policies: which policy version you accepted, when, and the account it belongs to.
• A billing customer reference and purchase records (purchase type, amount and status) when you buy something.

When you use the service, our hosting, authentication, security and error-monitoring systems may collect:

• Your IP address.
• Browser and device information, such as browser type and version, operating system and screen size.
• Access timestamps.
• Pages you open and product actions you take, such as starting an analysis, unlocking a result or downloading a file.
• Authentication and security events, such as sign-in attempts, sign-outs, password resets and rate-limiting or abuse signals.
• Crash reports and diagnostic logs generated when something fails.
• Cookies, local storage and session storage used to keep you signed in and to hold the work in progress in your browser.

Resume Magic AI does not use a third-party advertising or product-analytics tracker. This technical information is generated by the hosting, database and authentication platform (Lovable Cloud) and by the built-in error reporting used to diagnose failures. We do not name a monitoring or analytics provider we have not confirmed.

Resume Magic AI also stores limited feature-usage counts — such as how many interview reviews your account has requested on a given day — to apply service limits and to support security and abuse prevention. These counts hold no interview questions, answers, recordings, transcripts or feedback.

Monitoring is not designed to capture your resume text, the job descriptions you paste, your password, your payment-card details or the full prompts sent to our AI provider. Error reports carry the failing code path and a provider error type, not your submitted content.

To produce a match analysis you upload a resume file or paste resume text, and you paste the job description you are targeting. You may also answer optional clarification questions so the service can verify which skills your own experience supports.

This content is processed to produce your match score, qualification breakdown, verification results and optimized resume. It is not used to advertise to you and it is not sold.

• Your optimized resume result, in the canonical form the product exports as preview, plain text, PDF and Word.
• Match scores before and after optimization, and the verification and evidence results behind them.
• Experience Examples context used to present supporting evidence and gaps.
• Optional destination-market preferences you enter for the application checklist.
• Application-tracking fields you enter yourself: status, application date, follow-up date and your private notes.

• Account and authentication data: to create your account, sign you in and keep your saved work scoped to you.
• Resume and job-description content: to run the analysis, verification and optimization you requested.
• Stored results, Proof Pack context, destination preferences and tracking fields: to let you reopen, export, compare and organize your saved work.
• Purchase records: to unlock what you bought, show your purchase history and support refund and dispute handling.
• Service, security and fraud-prevention processing: to keep the service working, detect abuse and protect accounts.
• Transactional email: to reset your password, notify you about account security and confirm payments or subscription changes.

Work in progress — the resume text, job description and analysis you are currently working on — is held in your browser session so you can move through the workflow without an account. Once you create an account and a result is saved, your saved optimized resumes, scores, Proof Pack context, destination preferences and tracking fields are stored in our authenticated cloud database, scoped to your user account by row-level access rules. Some information therefore exists both locally in your browser and in the database.

The following providers are confirmed from this product's own configuration:

• OpenAI — the service calls the OpenAI API directly; there is no other AI gateway or reseller in between. The resume content and job description you submit are transmitted to OpenAI so it can produce the analysis and optimization you requested. Under OpenAI's API terms, API inputs and outputs are not used to train OpenAI models by default unless the API organization affirmatively opts in, and we have not opted in. OpenAI's standard abuse-monitoring logs may retain API content for up to 30 days unless approved enhanced retention controls apply. We do not claim Zero Data Retention for this API project, because that has not been verified for it. See OpenAI's Privacy Policy and API data controls.
• Stripe — payment processing and subscription management. Card payments are entered on Stripe's checkout and billing surfaces; Resume Magic AI does not receive your complete card number. See Stripe's Privacy Policy.
• Google — an optional sign-in provider. If you choose “Continue with Google,” Google authenticates you and returns basic account identifiers such as your email address. See Google's Privacy Policy.
• Lovable Cloud — the managed database, authentication and hosting infrastructure where your account, saved results and technical logs are stored.

We do not name providers we have not verified, and we do not claim any certification or formal compliance program.

Accounts are confirmed automatically today, so creating an account does not send you a confirmation email. The messages currently configured and capable of being delivered are:

• Password-reset messages, when you request one.
• Account-security messages related to sign-in and password changes.
• Payment receipts and subscription messages sent by Stripe for purchases, renewals, cancellations and failed payments.

Resume Magic AI currently does not send marketing email, and does not sell resume data. Receiving the messages above is not marketing consent.

Under the current product, your information is not shared with employers, recruiters, staffing firms or career partners. Nothing you submit is published or listed anywhere. The service prepares materials for you to send yourself.

• You can permanently delete an individual saved resume from the Application Board on your Account page. Deletion removes that record from the active product.
• To request deletion of your entire account, the primary method is the in-app request: sign in, open My Account → Data & Privacy and choose “Delete my account”. Because the request is made from a signed-in session, it is recorded against your verified account with the date and a pending status. See the account deletion page for full detail.
• As a fallback, if you cannot sign in, email support@resume-magic.app. Ermias Group LLC may verify that you control the account through a signed-in account action or a secure verification message sent to the registered email address before the request is processed.
• An account-deletion request does not automatically cancel a Pro subscription. Cancel it through My Account → Manage Subscription so it does not keep renewing.

Complete account deletion covers:

• Authentication and profile information, including your email address, any name you entered and your sign-in identities.
• Saved resume and job-description records.
• Optimized results and Experience Examples context.
• Destination-market preferences.
• Application-tracking records, including status, dates and your private notes.

Separately, minimal purchase, tax, accounting, fraud-prevention, chargeback and other legally required records may remain after deletion. Ermias Group LLC also cannot delete records that are held and controlled by Stripe or by OpenAI under their own retention practices, and does not promise to do so.

• Information tied to an active account is retained while it is needed to provide the service.
• An individual saved resume is removed from the active product when you delete it.
• Verified account-deletion requests are targeted for completion within 30 days.
• Limited backup copies may remain for up to 30 days before routine deletion.
• Transaction, tax, accounting, fraud-prevention, chargeback, dispute and other legally required records may be retained for the period required.
• Payment records held by Stripe are controlled by Stripe under its own retention practices; we cannot delete those records on your behalf.
• Deletion may be delayed where preservation is legally required, for example during an open dispute or a legal hold.

We use reasonable technical and organizational measures to protect your information, including authenticated access, per-account access rules on stored records and encrypted connections. No online service can guarantee absolute security, and we do not claim that your information can never be accessed without authorization.

Resume Magic AI is intended only for individuals who are at least 18 years old. We do not knowingly permit children under 18 to create accounts or submit personal information.

If these policies change, the Last Updated date at the top of the page will change. Where appropriate or legally required, we will also give reasonable advance notice of material changes through the service or to your registered email address before those changes take effect.

Privacy questions and deletion requests: support@resume-magic.app.